Terms and Conditions (T&C)

1. Scope of Application

These Terms and Conditions apply to all orders placed through our online shop. The contractual partner is:

Jessie-Yu Jinping
Room 202, 2nd Floor, Building 8
Xialing Paixin Industrial Zone
Dalang Subdistrict, Longhua District
Shenzhen, Guangdong Province
People’s Republic of China

E-mail: aureliaclo@outlook.com

2. Contract Conclusion

By placing products in the online shop, we make a binding offer to conclude a contract for these articles. The contract is concluded when you accept the offer for the goods contained in your shopping cart by clicking the “Order” button.

3. Prices and Payment

All prices displayed include applicable taxes (if any) and are shown in the respective currency.
Payment options are displayed during the checkout process. The goods remain our property until full payment has been received.

4. Shipping and Delivery

We deliver worldwide, unless otherwise specified.
Shipping costs and estimated delivery times are indicated during the ordering process. Any customs duties, import taxes, or similar charges may apply for deliveries outside the EU and are the responsibility of the customer.

5. Right of Withdrawal (EU Customers)

Consumers residing in the European Union have the right to withdraw from the contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day you or a third party named by you (who is not the carrier) take possession of the goods.
To exercise your right of withdrawal, you must notify us by e-mail (aureliaclo@outlook.com) of your decision to withdraw.
Consequences of withdrawal: If you withdraw from this contract, we will refund all payments received, excluding delivery costs, no later than 14 days after we have received the returned goods.

6. Returns

The costs for return shipping are to be borne by the customer, unless the delivered goods are defective or incorrect.
Products must be returned unused, in original packaging, and in resalable condition.

7. Warranty and Liability

Statutory warranty rights apply. We are not liable for damages resulting from improper handling, use, or storage of the products.
Further claims for damages are excluded, unless they are based on intent or gross negligence on our part.

8. Data Protection

We collect and process personal data only in accordance with applicable data protection laws. Further details can be found in our Privacy Policy.

9. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/
We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

10. Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Germany, provided that mandatory consumer protection provisions of the country in which you have your habitual residence remain unaffected.